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The need for Personalization in Insurance

Customers now demand personalized experiences. They’ve grown accustomed to personalization from so many companies they now do business with, across industries – from retail to travel to entertainment to banking and finance – and they’re increasingly expecting them from insurers.

Capitalizing on Intelligent InsurOps to Combat Inflation

Even in the best of times, economic forecasting can be an imprecise science. Governments, corporations, and private citizens all make key decisions based on these forecasts and inflation is among the most difficult economic parameters to predict. Businesses have no choice but to factor this into their strategies and tactics if they want to succeed. In today’s turbulent market, finding ways to mitigate inflation is more important than ever.

Gather, Analyze, and Act in Real Time to Instantly Unlock Market Value

Speed to market is a top priority for virtually every insurance company today, and for good reason. In order to compete – against traditional vendors as well as aggressive new market entrants – insurers need to do all they can to meet customers’ demands when it comes to delivering exactly the right product offer extremely fast.

Reimagine Insurance with Intelligent Insurance Operations

Whether it’s AI-driven rating, dynamic pricing, robust product personalization, fully operationalized telematics or other essential capabilities, the insurance industry needs more intelligent, agile, and composable solutions to overcome operational challenges and meet elevated customer expectations. This eBook presents a vision for the future of insurance defined by intelligent insurance operations.

Meet the Needs of a Dynamic Market Through Composable Solutions

The concept of composability is well-established in other realms, with its original meaning coming from the world of music. Today, taking a composable view of the world of financial services, and executing on that worldview, delivers several compelling benefits to insurance and banking organizations.

How Modern, Comprehensive Pricing & Rating Solutions Are Reimagining Insurance

Today the insurance industry faces a significant challenge associated with legacy pricing and rating tools. Many architectures still rely on a high number of disparate, disconnected systems that require too much effort to maintain and other clunky workarounds.

Delivering Personalized Customer Experiences with Earnix

Why should Insurers consider personalization strategies and tactics? Can’t they continue to price and deliver products and services in the same way they always have? The simple answer is that Personalization has the potential to deliver superior results. For example, early personalization programs have already shown they can increase total sales, improve customer engagement and loyalty, create more successful cross-selling efforts, and deliver the most appropriate insurance bundle to customers.

Empowering Relationship Managers in their Digital Journeys

Throughout its history, banking has relied heavily on personal relationships to achieve many of its business goals. Relationship managers (RMs) have served as the “face” of the bank in providing sound business advice, acquiring new customers, and uncovering new sources of revenue within existing accounts. The most powerful combination for banks’ success is to equip Relationship Managers (RMs) with technology that allows them to extend the personal touch customers crave, the power of satisfying customer experiences (CX).