Displaying "Customer Centricity" articles (8)
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Four Insurance Considerations to Stay Ahead in 2023
Insurers face new trends, industry complications, and technology changes. In this eBook, we examine four of these new developments and show how they can present a real opportunity for insurance carriers who can quickly react and take advantage of all they have to offer.
A Winning Pricing Strategy for Auto Lenders
We spoke with Ryan Potts, Director of Pricing & Profitability, Dealer Services at U.S. Bank. A 14-year veteran of U.S. Bank, Ryan leads the consumer dealer services division, and he and his team are responsible for pricing and profitability for auto loans and auto leasing, as well as financing for recreational vehicles (RVs) and marine lending.
Leveraging Intelligent InsurOps to Relieve Upward Pressure on Premiums
The impact on claims from diverse forces as inflation, rising interest rates, altered driving patterns, cyber threats, and extreme weather events, to name just a few, create scenarios with upward pressure on premiums and highly uncertain outcomes.
Seizing Opportunities in Digital Automotive Finance
With shrinking profit margins, auto manufacturers and lenders are embracing complementary products and services as never before. This has forced their thinking to evolve away from closed, legacy technology architectures and standalone software applications to a strategy that accommodates flexible connections with those partners.
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The need for Personalization in Insurance
Customers now demand personalized experiences. They’ve grown accustomed to personalization from so many companies they now do business with, across industries – from retail to travel to entertainment to banking and finance – and they’re increasingly expecting them from insurers.
Capitalizing on Intelligent InsurOps to Combat Inflation
Meet the Needs of a Dynamic Market Through Composable Solutions
The concept of composability is well-established in other realms, with its original meaning coming from the world of music. Today, taking a composable view of the world of financial services, and executing on that worldview, delivers several compelling benefits to insurance and banking organizations.
