In the bustling world of insurance, a quiet revolution is unfolding. It's not led by charismatic CEOs or flamboyant industry disruptors. Instead, it's powered by something far more enigmatic: machine learning (ML). But there's a catch – these oracles are often inscrutable, their predictions shrouded in mystery. This is where the concept of ML explainability enters the discussion, turning the spotlight on the inner workings of these digital soothsayers.