The Earnix Blog

Data is an invaluable asset in any business, but particularly in businesses such as insurance and banking, where the products are intangibles, instead of physical goods. Much of these businesses’ revenue, profitability and market share are driven by using data as a competitive weapon.

In our new industry research report, “Insurance Operations in a Changing Industry,” respondents felt strongly that “changes to the macroeconomic environment” would have the most impact on their company.

In order to capture the full business value of their efforts, financial services firms need to take a more holistic view of transformation. They need to ensure that they are covering the entire customer lifecycle, and that the effort encompasses the entire organization. Only then can they become truly connected, agile, and resilient.