Navigating Insurance Industry Changes: From Flip Phones to Smart Strategies

“If unprecedented external forces causes your company to implement unprecedented changes to the customer, then expect customer reactions to also be unprecedented.”

The insurance industry is undergoing substantial changes. In this session, Aaron Wright, Director of Strategy, Earnix, examines the shifting dynamics, challenges, and opportunities within the insurance sector.
 
Aaron also elaborates on four things we can do to come out better than before:

• Be prognosticators

• Be prepared

• Be customer-centric

• Be innovative

By watching this session, you will gain valuable insights and actionable recommendations to adapt your approaches and thrive in this evolving industry landscape.